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The Unaccountability Machine
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Via: Accountability sinks - https://aworkinglibrary.com/writing/accountability-sinks * In The Unaccountability Machine, Dan Davies argues that organizations form “accountability sinks,” structures that absorb or obscure the consequences of a decision such that no one can be held directly accountable for it. Accountability Sinks - https://250bpm.substack.com/p/accountability-sinks - Accountability engineering in institution design * Something that used to be a matter of human judgement gets replaced by a formal process. Suddenly, nobody makes any deliberate decisions. Instead, a formal process is followed. In fact, the process may be executed on a computer, with no human involvement at all. There's nobody to blame for anything. There’s nobody to complain to when the process goes awry. Everybody’s ass is safely covered. {tags: Book}
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